design · c108archivedstarted Oct 2Auto draft — not yet reviewed

Honest States

Why we did this

While loading or offline, the dashboard showed comforting all-clears like "Fleet is clean" or a perfect score of 100, before it knew anything.

What happened

Every page now tells loading, failed and truly empty apart. A failed save says so and undoes itself. The false all-clears are gone.

Before: backend unreachable, and Findings says "No findings. Fleet is clean." — Before → afterWhen the dashboard can't reach its data, it says so instead of claiming all is well.

After: "Can't reach qdash", and every count shows a dash — Before → afterWhen the dashboard can't reach its data, it says so instead of claiming all is well.

Documents

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Start here

What changed

The three changes that matter most, in plain words. Open any one to see it.

1
When the dashboard can't reach its data, it says so instead of claiming all is well.
No more false all-clears · came from Mark Parson
2
While data loads, numbers show a dash and tables show grey rows, never a made-up score.
Loading looks like loading · came from Mark Parson
3
If a save fails, the dashboard says so beside the button and in a pop-up, and the control goes back.
A failed save says so · came from Mark Parson

Also in this cycle

If the connection drops after data has loaded, the data stays, marked with when it was last updated. Before → after

How we got here

Each change, traced back to the conversation it came from. A solid mark means the record names the source; a dashed one was matched by the draft and waits for review.

Someone saidWe decidedSo now

Someone said

From the record: no recorded conversation behind this one.

→

We decided

c108-D2 When qdash is unreachable, one banner at the top of the page, and a dash in every number. — Mark Parson

→

So now

When the dashboard can't reach its data, it says so instead of claiming all is well.

Someone said

From the record: no recorded conversation behind this one.

→

We decided

c108-D1 While loading, numbers show a dash and tables show grey placeholder rows. — Mark Parson

c108-D4 Where a page would claim full coverage, it shows a dash and "No agents reporting" instead. — Mark Parson

→

So now

While data loads, numbers show a dash and tables show grey rows, never a made-up score.

Someone said

From the record: no recorded conversation behind this one.

→

We decided

c108-D3 A failed save shows both an error beside the control and a pop-up, and the control goes back. — Mark Parson

→

So now

If a save fails, the dashboard says so beside the button and in a pop-up, and the control goes back.

Thanks to

People outside Qpoint first. Every thank-you points at something they said or made.

Mark Parson

Qpoint team

Ruled how the dashboard admits what it doesn't know

Chose a dash for numbers and grey rows for tables, one banner when qdash is unreachable, an inline error plus a pop-up for failed saves, and a stale tag after two missed refreshes.